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At Angell Landscaping LLC, we strive to provide the highest quality products and services to our customers. We understand that sometimes circumstances may arise where you need to return a product. We have developed the following refund policy to ensure a fair and hassle-free experience for our valued customers.

• Eligibility for Refunds:

  • Only products purchased directly from Angell Landscaping LLC's online store are eligible for a refund.
  • To be eligible, the product must be unused, in its original packaging, and in the same condition as when it was received.
  • Refund requests must be initiated within 30 days of the purchase date.

• Refund Process:

  • To request a refund, please contact us at trask@angelllandscaping.com. Provide us with your order details and the reason for the return.
  • Our customer support team will guide you through the process and provide you with a return merchandise authorization (RMA) number, along with instructions on how to return the product.

• Return Shipping:

  • Customers are responsible for paying the return shipping costs.
  • We recommend using a trackable shipping method to ensure the safe return of the product.
  • If the returned product is received in its original condition and meets our eligibility criteria, we will initiate the refund process.

• Refund Options:

  • Once the returned product is inspected and approved, we will issue a refund to your original payment method.
  • Please allow a reasonable processing time for the refund to be completed, typically within 5-10 business days.
  • Please note that any original shipping charges incurred at the time of purchase are non-refundable.

• Exceptions:

  • Certain products may be exempt from our standard refund policy due to their nature, such as personalized or custom-made items. In such cases, we will clearly state the non-refundable status on the product page.

• Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or provide a full refund, including the return shipping costs.

Please note that this refund policy is subject to change without prior notice. We encourage you to review this policy periodically for any updates.

If you have any further questions or need assistance with your return, please don't hesitate to contact our customer support team. We are here to help you.

At Angell Landscaping LLC we strive to provide exceptional products and services along with a seamless shopping experience. This Shipping Policy outlines our procedures and guidelines for shipping orders placed through our online store.

• Shipping Zones: We offer shipping services within the continental United States. Please note that we do not currently ship to international locations or P.O. boxes. Shipping is available to physical addresses only.

• Shipping Methods: To ensure prompt and reliable delivery, we utilize reputable shipping carriers such as UPS, FedEx, and USPS. The specific carrier used for your order will be determined based on various factors, including the destination and size of the package.

• Processing Time: We make every effort to process and ship your order as quickly as possible. Order processing typically takes 1-2 business days from the time your order is confirmed. However, during peak seasons or holidays, there may be slight delays in processing times. We appreciate your patience during these periods.

• Angell Landscaping LLC is pleased to offer free shipping on all orders within the continental United States. No minimum purchase amount is required to qualify for free shipping.

• Estimated Delivery Time: Once your order has been processed and shipped, the estimated delivery time will depend on the shipping carrier and the destination address. Generally, you can expect your package to arrive within 3-7 business days. Please note that unforeseen circumstances, such as weather conditions or carrier delays, may affect the actual delivery time.

• Order Tracking: For your convenience, we provide order tracking information via email. Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. You can also access order tracking information by logging into your Angell Landscaping LLC account on our website.

• Shipment Confirmation and Receipt: Upon delivery of your package, the shipping carrier may require a signature from the recipient to ensure proper delivery. Please carefully inspect your package for any signs of damage or tampering before signing for it. If you notice any issues, please contact us immediately, and we will assist you in resolving the matter.

• Order Modifications or Cancellations: If you need to modify or cancel your order after it has been placed, please contact our customer support team as soon as possible. We will make every effort to accommodate your request. However, please note that once an order has been processed and shipped, modifications or cancellations may not be possible.

• Returns and Exchanges: For information regarding returns, exchanges, and our refund policy, please refer to our dedicated Return Policy page on our website.

• Customer Support: If you have any questions, concerns, or require assistance with your order, our dedicated customer support team is here to help. You can reach us through our website's contact form or by emailing trask@angelllandscaping.com. We strive to respond to all inquiries within 24-48 hours.

We appreciate your business and thank you for choosing Angell Landscaping LLC. We are committed to ensuring your satisfaction throughout the entire shopping and shipping process.